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OSI Feedback

Name: OSI Feedback
Rating: 4.5 (2 reviews)

By OSI Affiliate Software

888 Interested

Highlights : About OSI Feedback

Data Import/Export

Reporting & Statistics

Third Party Integration

Email Integration

About OSI Feedback

OSI Feedback from Omnistar is a customer feedback and experience management platform that enables users to get real-time customer feedback from customers using a simple one question email survey. Users can determine who the most loyal customers are and ask customers how likely they would be to refer others to the business, and then share the results with the entire organization to empower them to improve customer retention. OSI Feedback integrates with popular apps such as Shopify, Constant Contact, Amazon, BigCommerce, Mailchimp, PayPal, X-Cart, and more. OSI Feedback enables users to configure customizable, one question email surveys with their own text and links, and easily import customer email addresses individually, or through CSV upload. Users can do a quick search by ratings to view customers that rated the business the highest, and identify and engage top brand advocates with incentives to promote the business to their audience. Businesses can also set up directed feedback options which direct customers based on their response, or have customers perform different actions based on their answers to the survey. OSI Feedback’s customizable ratings graph enables users to configure a custom graph which allows them to see results via an easy-to-read line graph.

Specifications

Business Size

Small

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Data Import/Export

Reporting & Statistics

Third Party Integration

Surveys & Feedback

Analytics

Feedback Management

Benefits

Set up and send out

Set up and send out surveys in just two steps to quickly identify the business' most loyal customers with OSI Feedback.

Customer feedback

Automatically collect customer feedback on a daily basis and have customers perform different actions based on their response to the survey.

Customer retention

Share customer survey results with the entire organization to empower them to improve customer retention.

Integrate

Integrate OSI Feedback with the tools the organization already uses such as Shopify, Constant Contact, Amazon, BigCommerce, Mailchimp, PayPal, X-Cart, and more.

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