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Onlim

Name: Onlim
Rating: 4.5 (2 reviews)

By Onlim

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Highlights : About Onlim

Code-free Development

Conversation Analytics

Natural Language Processing

Real-time Consumer-facing Chat

Reusable Components

Usage Tracking/Analytics

About Onlim

Onlim is a conversational AI and live chat platform that helps businesses in customer services, marketing, sales, and other sectors streamline processes related to intent management, automatic reasoning, knowledge generation, and more. It comes with predefined conversational modules and templates for specific sectors such as tourism, energy suppliers, financial services, retailers and more. Olim utilizes data modeling and knowledge graphs to develop semantic models, allowing chatbots to answer specific and complex questions. It enables users to conduct conversation flow analytics to evaluate all content attributes, optimizing the chatbot’s self-learning ability. Managers and leaders can utilize the statistics dashboards to generate daily, weekly, or monthly overviews based on KPIs and user feedback and ratings. Plus, users can communicate via text/voice across multiple channels such as Facebook Messenger, Amazon Alexa, and Google Assistant, among other platforms.

Specifications

Business Size

Startup

Deployments

Premise

Language Support

English,German

Platforms

Product Details

Features

Canned Responses

Code-free Development

Conversation Analytics

Natural Language Processing

Offline Form

Omni-Channel

Pre-configured Bot

Proactive Chat

Real-time Consumer-facing Chat

Reporting/Analytics

Reusable Components

Speech Recognition

Transcripts/Chat History

Usage Tracking/Analytics

Website Visitor Tracking

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