Highlights : About OneDesk
Product Details
Features
Idea and innovation management
Product Roadmapping
Importing, exporting and reporting
Worklogs
Track tasks and issues together
Reporting
Customer portal and community discussions
Email integration
Requirements management
Product hierarchy and release management
Gantt charts
Scheduling, resources & assignments
Discussions for every task and issue
Help Desk
Feedback management
Benefits
Identify trends and buzz around a product via social media monitoring, gather information and come up with better products almost immediately.
Automate manual and repetitive functions to further foster idea creation and innovation.
Effectively manage the product development process and easily graph all activities on Gantt Charts.
Match customer ideas and suggestions to existing business requirements as well as analyze and match company image, products, and services with customer feedback.
Enjoy access to highly valuable information to assess the organization and create multiple layers of security to further enhance traceability.
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