The platform is targeted towards mid to large-sized businesses and works with companies across many aspects of the business spectrum. OfficeConnect also offers a Private Branch eXchange System or (PBX), and has Automatic Call Distribution (ACD). The system provides SIP Trunking, Workforce Scheduling and Computer Telephony Integration (CTI). A multi-media contact center solution provides IVR (Interactive Voice Response), management and monitoring tools that offer real-time and historical reporting for workforce optimization.
The platform is targeted towards mid to large-sized businesses and works with companies across many aspects of the business spectrum. OfficeConnect also offers a Private Branch eXchange System or (PBX), and has Automatic Call Distribution (ACD). The system provides SIP Trunking, Workforce Scheduling and Computer Telephony Integration (CTI). A multi-media contact center solution provides IVR (Interactive Voice Response), management and monitoring tools that offer real-time and historical reporting for workforce optimization.
Specifications
Business Size
Small
Deployments
Premise
Language Support
English
Platforms
Product Details
Features
Auto-Attendant
Call Paging
Conferencing
Email Integration
One-Touch Speed Dial
Call Recording
Hot Desking
Teleworker
Twinning
Voicemail
Voicemail To Email
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Social Media Premium Package
Features: 30 High Quality Postings 3 Social Media Platform
Website Design Standard Package
Features: Linking 30 to 50 static pages. Call to Action feature.
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