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Noda Contact Center

Name: Noda Contact Center
Rating: 4.5 (2 reviews)

By Noda Interaction Platforms

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Highlights : About Noda Contact Center

Blended Call Center

Call Logging

Call Scripting

Call recording

Campaign Management

Inbound Call Center

About Noda Contact Center

Noda provides a contact center solution for midsize and large contact centers. Key features include inbound automatic call distribution (ACD), interactive voice response, reporting, agent scripting, call recording and a workforce management module. Noda Contact Center is an on-premise solution with a pay-per-use pricing model.

Specifications

Business Size

Small

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Blended Call Center

Call Logging

Call Scripting

Call recording

Campaign Management

Inbound Call Center

Interactive Voice Response

Manual Dialer

Outbound Call Center

Predictive Dialer

Progressive Dialer

Queue Management

Real-time Chat

Auto Dialer

Call Center Management

Call Monitoring

Contact Management

IVR / Voice Recognition

Predictive Dialer

Reporting/Analytics

Telemarketing Management

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