NocRoom Hosted PBX offers cloud-based hosted PBX solutions to help businesses set up customized VOIP systems including digital phone line sharing, interactive voice response (IVR), call monitoring and mobile networking. NocRoom's digital contact manager helps businesses create a company- and corporate-wide phone directory. Users can record single or multiple voice messages for their callers. The solution is cloud-based, allowing agents to answer calls remotely. Managers and supervisors can listen in to calls from another extension to train or monitor the calling quality. NocRoom also supports call block, broadcast, forwarding and queuing features.
NocRoom Hosted PBX offers cloud-based hosted PBX solutions to help businesses set up customized VOIP systems including digital phone line sharing, interactive voice response (IVR), call monitoring and mobile networking. NocRoom's digital contact manager helps businesses create a company- and corporate-wide phone directory. Users can record single or multiple voice messages for their callers. The solution is cloud-based, allowing agents to answer calls remotely. Managers and supervisors can listen in to calls from another extension to train or monitor the calling quality. NocRoom also supports call block, broadcast, forwarding and queuing features.
Specifications
Business Size
Startup
Deployments
Premise
Language Support
English
Platforms
Product Details
Features
AnnouncementsÂ
Call Barge / Eavesdrop / InterceptÂ
Call BlockÂ
Call Broadcast Call CenterÂ
Call Detail RecordsÂ
Call Flows (Day Night Mode)Â
Call ForwardÂ
Call MonitoringÂ
Call PickupÂ
Call QueuingÂ
Call RoutingÂ
Call Announced TransferÂ
Call Blind TransferÂ
Call Transfer .
Call WaitingÂ
Caller ID.
Conferencing
IVR Menus (Auto Attendant)Â
Music on HoldÂ
Operator PanelÂ
PagingÂ
Parking – Park calls
Benefits
AnnouncementsÂ
Setup a recording for the auto attendant that provides announcement to callers.
Call Recording
Create a recording and select one or more groups to have the system call and play the recording.
Call Transfer
Transfer the active call to another internal or external call. Also known as a warm transfer.
Conference Calls
Set up voice and video conference calls, is optionally secure with a PIN number, and can transfer current calls to a conference. Interactive conference control provides ability to see the list of callers in the conference and manage the volume, see who is talking, kick, mute, unmute, deaf, undeaf, profiles and controls.
Call RoutingÂ
A extension that can be timed to route calls based on domain select, global option, move to other domains, and holiday presets.
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