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NinjaRMM

Name: NinjaRMM
Rating: 4.5 (2 reviews)

By NinjaRMM

1008 Interested

Highlights : About NinjaRMM

3rd party patching

Automate maintenance tasks

Automatic notifications

Configure exclusions & quarantine files

Customer engagement center

Cross platform support

About NinjaRMM

NinjaRMM is an ITSM solution for small and midsize businesses in education, health care, manufacturing, IT and more. Key features include network monitoring and task automation tools, remote controls, background management, patch management, reporting tools and company branding. NinjaRMM’s monitoring agent runs on Windows and Mac devices and provides data on processing, memory, network adapters, utilization, service logs and more. Users can track changes throughout an infrastructure automatically, and NinjaRMM also provides templates for configurable alert triggers that can be sent via email or text message.

Specifications

Business Size

Startup

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Cross platform support

Customizable branding

Customer engagement center

Email alerts

File transfer protocol monitoring

Email monitoring

Event-based notifications

Multiple brands / products

Help Desk management

Graphical data presentation

Internet usage monitoring

Policy management

Prioritizing

Remote audio/video

Prioritizing

Remote systems monitoring

Reporting & statistics

SMS notifications

Server monitoring

Search functionality

Search functionality Service desk (ITIL / ITSM)

Session recording

Service level agreement (SLA) monitoring

Software inventory

Summary reports

Template management

Tracking features

Uptime reporting

User access controls

Uptime reporting

Benefits

Hardware, software, and other device details

Network performance

Windows services and events

On-demand, scheduled, and automated patch management

On-demand, scheduled, and automated script deployment

Mobile access to insights and remediation tools

Role- and organization-based user administration

Better manage IT services with In-depth reporting on IT assets, remediation audits, and both hardware and software inventories

An administrative credential store so business users don't need access to admin privileges

Fully interactive and responsive remote command line interface and task manager Integrated remote control

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