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Ninja Number

Name: Ninja Number
Rating: 4.5 (2 reviews)

By Ninja Number

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Highlights : About Ninja Number

Call forwarding

Call routing

Multiple extensions

Historical data analysis

Reporting & analytics

Dashboard

About Ninja Number

Ninja Number is an app that places a second phone number on your personal cellphone, allowing your business to follow you wherever you go. It manages your communications when you can't, reminding you of missed calls and texts and even answering the phone for you. You can link up to five devices with Ninja Number and let team members help you answer calls and texts. Several team members can join in a text conversation so that a customer's issue is resolved quickly. Auto-reply lets you customize answers to commonly asked questions; when you receive a voicemail or text related to that question, Ninja Number's artificial intelligence spots it and automatically sends your answer - so you don't have to. Ninja Number grows with your business. It offers live operators to answer your calls when you're too busy to answer the phone. You can also upgrade to a PBX system with pre-programmed greetings and extensions for employees.

Specifications

24/7 Support

Yes

Business Size

Mid-Market

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Virtual assistant

Voice-to-text

Call forwarding

Voicemail transcripts

Call routing

Multiple extensions

Virtual PBX

Email notifications

Trend analysis

Voicemail

Dashboard

Historical data analysis

ROI tracking

Reporting & analytics

Benefits

Live Agents

Ninja Number is the only virtual phone system to include access to live agents on demand to assist with managing incoming communications.

Ninja Team

Don’t go it alone. When you sign up for Ninja Number, you can link up to 5 phones – no one else offers that! This way you’ve got your whole Ninja Team ready to answer calls, respond to voicemails and texts, and collaborate on conversations with customers, all within the same thread. All responses are tracked, so you’re always in the loop.

Smart Auto-Reply

Weed out your call volume by letting our incredible artificial intelligence handle your most commonly asked questions. Customize your answers, and Ninja Number will automatically text back answers to those questions. If a customer’s questions become more complex, you or your Ninja Team can seamlessly hop into the text thread.

Second phone line

Don’t mix business with pleasure. Add a business line to your smartphone, so you always know what calls are coming in, and you can take your business with you wherever you go. Why get a second phone when you can have it all on one? And at a fraction of the cost

Detailed Reporting

Ninja Number gives you more than 10 customizable reports based on your call history. But there’s more! We analyze your data to give you valuable insights on how to improve.

Call Quality

Unlike the other guys, Ninja Number uses your cellular connection and not WiFi so all calls will have crystal clear quality, no data usage and you’re always connected.

Voicemail & Voicemail Transcription

Record your own greeting, or type one and have it transcribed into a voice of your choosing. Ninja Number automatically transcribes your messages to text, which you can reply to with a text message. Multi-task like a Ninja!

Call tracking

Mark calls according to their sales potential so you know at a glance what the most important calls are. Save important numbers as contacts so you know who’s calling.

Text Messaging

Avoid phone tag by sending texts and connect with the younger market that prefers texting over calling. Keep text messages and voicemails conveniently all in one location. Includes MMS so you can text any form of media including pictures, videos, GIFs, and PDFs.

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