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NHANCE NOW CX PLATFORM

Name: NHANCE NOW CX PLATFORM
Rating: 4.5 (2 reviews)

By NHANCE NOW

891 Interested

Highlights : About NHANCE NOW CX PLATFORM

Easy Setup

Plug-n-play modules. Get started quickly. Scale as you go along.

Pay Per Use

Pay only for what you use. No setup fees. No surprises!

Highly Secure

Hosted on AWS. All your data is encrypted using 128-bit AES encryption

Help & Support

Always a call, message or mail away. Everyone is a premium customer!

Personalized Training

Personal training sessions tailored specific to your industry.

Intuitive Interface

Works with all your existing IT systems and 3rd party applications.

About NHANCE NOW CX PLATFORM

NHANCE NOW CX PLATFORM is a cloud-based customer experience platform which assists businesses of all sizes with intelligence gathering and analytics. Key features include customer lifecycle management, feedback collection, marketing automation, chat, and content syndication. The platform displays all customer information on a centralized dashboard and lets users design workflows. Managers can use NHANCE NOW CX PLATFORM to monitor customer behaviour, create lifecycle interactions and offer recommendations. Customer service teams can use the mobile app to conduct surveys on products, services or brand experience. The help center displays a list of resolutions for common queries and lets customers raise service requests for specific issues. NHANCE NOW CX PLATFORM includes a documentation tool which enables teams to manage invoices, warranties, safety manuals, and instruction guides in digital formats. Customers can use the purchase module to request for services such as extended warranty and insurance. The platform displays upcoming and scheduled events and sends customers automated reminders and notifications.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Knowledge Management

Customer Segmentation

Communication Management

Feedback Collection

Analytics

Multi-Channel Collection

Survey Management

Gamification

Community Management

Video Content

Live Chat

Trend Analysis

Feedback Management

Churn Management

Content Syndication

Dashboard

Action Management

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