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Nextiva Call Center

Name: Nextiva Call Center
Rating: 4.5 (2 reviews)

By Nextiva

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Highlights : About Nextiva Call Center

Call Logging

Call Scripting

Call recording

Campaign Management

Escalation Management

Inbound Call Center

About Nextiva Call Center

Nextiva offers a robust call center solution for business large and small. Nextiva Call Center allows companies to deploy a contact center in the cloud for inbound and outbound calling campaigns. Smaller organizations can now access enterprise functionality at an affordable rate.

Specifications

Business Size

Mid-Market

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Interactive Voice Response

Manual Dialer

Outbound Call Center

Predictive Dialer

Progressive Dialer

Queue Management

Real-time Chat

Advanced Call Forwarding

Anonymous Call Rejection

Auto Attendant

Caller ID

Call Waiting

Group Paging

Hoteling Guest

Hunt Group

Line Mirroring

Push To Talk

Selective Call Acceptance / Rejection

Voicemail to Email Messaging

Shared Call Appearance

Pre-alerting Announcement

Remote Office

Benefits

Provides flexibility, affordability and reliability

No matter if you are emerging, entrepreneurial and growing business or a larger organization that need executive level phone service, Nextiva is a solution for you. It provides flexibility, affordability and reliability you need to run your business, with a comprehensive feature set. And, it's all delivered without any CapEx, on-premise hardware costs or system requirements.

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