NewVoiceMedia is the leading provider of cloud contact center and inside sales software for Salesforce. It enables sales and service agents to place and receive phone calls from within the Salesforce or Desk.com UI. NewVoiceMedia is a global, cloud communications platform. NewVoiceMedia provides a guarantee of 99.999 platform availability.
Highlights : About NewVoiceMedia Cloud Contact Center
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
About NewVoiceMedia Cloud Contact Center
NewVoiceMedia is the leading provider of cloud contact center and inside sales software for Salesforce. It enables sales and service agents to place and receive phone calls from within the Salesforce or Desk.com UI. NewVoiceMedia is a global, cloud communications platform. NewVoiceMedia provides a guarantee of 99.999 platform availability.
Specifications
Business Size
Small
Deployments
Cloud
Language Support
English
Platforms
Product Details
Benefits
Deepest Integration with Salesforce
NewVoiceMedia provides the deepest integration with Salesforce enabling agents to work directly in the Salesforce UI.
To Personalize Intentions
Customer data stored in Salesforce can be used to personalize intentions and route inquiries to the best agent.
Salesforce with no uploading or synching
. The dialers can use customer lists stored in Salesforce with no uploading or synching.
Salesforce AppExchange
We have been reviewed and approved for the Salesforce AppExchange and have the most positive reviews
More Productive
NewVoiceMedia for Sales makes insides sales teams more productive with better leads and a faster close.
Helps Service and Support Teams
NewVoiceMedia for helps service and support teams resolve issues more quickly, improve agent productivity and improve customer satisfaction.
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