Highlights : About NewVoiceMedia Cloud Contact Center
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Product Details
Benefits
Deepest Integration with Salesforce
NewVoiceMedia provides the deepest integration with Salesforce enabling agents to work directly in the Salesforce UI.
To Personalize Intentions
Customer data stored in Salesforce can be used to personalize intentions and route inquiries to the best agent.
Salesforce with no uploading or synching
. The dialers can use customer lists stored in Salesforce with no uploading or synching.
Salesforce AppExchange
We have been reviewed and approved for the Salesforce AppExchange and have the most positive reviews
More Productive
NewVoiceMedia for Sales makes insides sales teams more productive with better leads and a faster close.
Helps Service and Support Teams
NewVoiceMedia for helps service and support teams resolve issues more quickly, improve agent productivity and improve customer satisfaction.
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