Highlights : About Newfies-Dialer Software
Live call transfers
Caller ID
Voicemail detection
Personalized messages
Text-to-speech
Surveys
Product Details
Features
Live call transfers
Caller ID
Voicemail detection
Personalized messages
Text-to-speech
Surveys
Multi-level IVR menus
DNC (do not call) list
Contact management
Customizable branding
Real-time analytics
Performance & progress monitoring
Scheduling
SMS messaging
API access
Credit card & PayPal integration
Auto-redial
Multi-tenant
Outbound call conferencing
Campaign management
Benefits
Newfies-Dialer automatically detect
Newfies-Dialer automatically detects whether a person or voicemail system has answered a call, and can be set to hang up or leave a message if voicemail is detected.
A range of text to speech
A range of text to speech providers are supported, including all MRCP-based systems, and users can set up personalized messages or prototype their surveys using text to speech.
Multi-level IVR
Multi-level IVR (interactive voice response) menus can be set up, and used for surveys, with a range of nodes.
Contact Automatically Redialed
Contacts can be automatically redialed if they did not answer, or if they answered but did not RSVP or complete the survey.
Multiple caller ID options are available
Multiple caller ID options are available, allowing companies to deliver their caller ID to contacts to enable callbacks, rotate through a range of caller IDs, or randomize their caller ID.