Home > Softwares > Operation and Service Software > Call Center Software > Newfies-Dialer Software

Newfies-Dialer Software

Name: Newfies-Dialer Software
Rating: 4.5 (2 reviews)

By Star2Billing

1059 Interested

Highlights : About Newfies-Dialer Software

Live call transfers

Caller ID

Voicemail detection

Personalized messages

Text-to-speech

Surveys

About Newfies-Dialer Software

Newfies-Dialer is a cloud-based voice broadcasting, autodialer and phone survey solution that helps users manage concurrent calls from a centralized location. Newfies-Dialer features live lead transfer which enables users to pull up contact lists by importing the data directly from users' customer relationship management (CRM) solutions. The Do Not Call (DNC) functionality of the software automatically checks contacts to ensure that blacklisted contacts are not called by the agents. Once a list is created, the solution automatically schedules agents for calls. This functionality ensures that contacts are not reached outside the time they have requested.

Specifications

Business Size

Startup

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Live call transfers

Caller ID

Voicemail detection

Personalized messages

Text-to-speech

Surveys

Multi-level IVR menus

DNC (do not call) list

Contact management

Customizable branding

Real-time analytics

Performance & progress monitoring

Scheduling

SMS messaging

API access

Credit card & PayPal integration

Auto-redial

Multi-tenant

Outbound call conferencing

Campaign management

Benefits

Newfies-Dialer automatically detect

Newfies-Dialer automatically detects whether a person or voicemail system has answered a call, and can be set to hang up or leave a message if voicemail is detected.

A range of text to speech

A range of text to speech providers are supported, including all MRCP-based systems, and users can set up personalized messages or prototype their surveys using text to speech.

Multi-level IVR

Multi-level IVR (interactive voice response) menus can be set up, and used for surveys, with a range of nodes.

Contact Automatically Redialed

Contacts can be automatically redialed if they did not answer, or if they answered but did not RSVP or complete the survey.

Multiple caller ID options are available

Multiple caller ID options are available, allowing companies to deliver their caller ID to contacts to enable callbacks, rotate through a range of caller IDs, or randomize their caller ID.

Recommended Product

Social Media Premium Package

Features: 30 High Quality Postings 3 Social Media Platform

Website Design Standard Package

Features: Linking 30 to 50 static pages. Call to Action feature.

Diginyze Standard Cloud

Features: Upto 500 products Listing 24/7 Chat BOT support.

ECommerce SEO Gold Package

Features: 1- 100 products optimized Easy way to position your ecommerce store in Google, Yahoo, and Bing results

SEO Advance Package

Features: Upto 200 Keyword Optimization ROI-Driven SEO

Metaphor IVR+

Features: Call Center Call Logging