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myphoner

Name: myphoner
Rating: 4.5 (2 reviews)

By myphoner

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Highlights : About myphoner

Activity tracking

Notifications

Campaign segmentation

Lead capture

Lead distribution

Lead queueing

Sales reporting

Search functionality

Personalized campaign dashboard

Call tracking & notes

Call reporting

Automated follow-up scheduling

Lead assignment

Automatic lead distribution

Call results

Call list management

About myphoner

Myphoner is a cloud-based sales cold calling and lead management solution that is designed to streamline the workflow and lead campaign management of sales teams. The call center software has a simple and easy to use interface and provides a solution to address the common issues in contact centers such as lost of prospects, lost leads due to missed follow-ups, and the complexity of sales tools usage.Cold calling in sales captures the most important assets of a business, its customers. Not only that cold calling requires the skills of an outbound sales person/agent but it also needs effective tools for effective management of leads. The downside of a lot of customer contact centers is that many of their agents have poor cold calling practices leading to lost sales prospects. But the issue gets complicated more by the manual processes of managing leads such as using Spreadsheets. These are the problem myphoner is trying to solve.

Specifications

Business Size

Startup

Deployments

Cloud

Language Support

English

Platforms

Product Details

Benefits

Prominent Feature

One of the prominent feature of Myphoner is Lead Nurturing. Myphoner software has a built-in queue which makes lead lists automatically available for the cold calling process. This queuing system ensures that all of the uploaded lead lists are organized in one area. Scheduling callbacks is also made easy through this feature. The sales agent is provided with options to set when to make a callback and leads that require callbacks are can be marked in the queue.

Feeds Leads

This eliminates the possibility of forgetting follow-ups on leads. Furthermore, the system feeds leads from multiple sources that are organized into segments such as the campaigns they are under. Hence, the Lead Nurturing Feature streamlines the workflow of lead management by providing helpful and viable information. Thus, it saves time.

Lead Migration

Another feature of Myphoner as a lead management software is Lead Migration. This ensures that leads that have been handled or called are not stuck on a single list. Myphoner’s migration tool allows users to transfer leads from one list to another. The winners or qualified leads can be moved to corporate or to the next level depending on the sales strategy that the team is applying. Thus, the software is flexible enough to accommodate any processes followed from lead generation to successful sale. It encourages an effort-driven approach to lead management.

Email Template

Myphoner also allows sales agents to always incorporate an alternative follow-up routine for each lead. It has an Email Template Feature wherein they can send emails from the same place where they saved their comments about a lead. This promotes an important aspect of lead nurturing since prospects can be reached while the first contact is still fresh, an effective follow-up that can be converted to successful sales. Customizable email templates are provided enabling users to keep track with their prospects especially if they can’t be reached through phone call.