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Mr Wolf

Mr Wolf

Name: Mr Wolf
Rating: 4.5 (2 reviews)

By My Wolf

990 Interested

Highlights : About Mr Wolf

Adding own scripts

Business process automation

Drag & drop new processes upload

Intelligent information extractor (NLP)

Multi-language detection & support

SOAP, REST services or JMS integration

About Mr Wolf

Mr Wolf is a customer support automation system with machine learning and NLP (neuro-linguistic programming) technology which supports the automation of business processes such as customer service, sales, accounting, finance, logistics, or IT. Mr Wolf’s automation tools help resolve client requests automatically. Smart machine learning and NLP modules enable the system to independently categorize requests, understand text, and detect over 30 languages or even the emotions of a sender. Mr Wolf helps users automate sales, accounting, HelpDesk, customer service and logistics processes such as order management and modification, returns, complaint management, invoice processing, permission management, incident management, and more. Detailed reporting functionality enables users to analyze automation results, giving businesses valuable insight into the most profitable automated processes, as well as the amount of daily savings or saved time in total.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Adding own scripts

Advanced reporting module

Business process automation

Data integration

Detailed reporting

Drag & drop new processes upload

Human guided form

Inbox / queue management

Intelligent information extractor (NLP)

Jira Service Desk integration

ML algorithm library

Multi-language detection & support

Native integrations

Rule-based classification

SOAP, REST services or JMS integration

SQL/NoSQL database type connections

Self-service options

Sentiment analysis

ServiceNow integration

Benefits

Automation tools enable users to streamline and automate business processes such as sales, customer service, finances, logistics and IT.

Machine learning and NLP technology serves to independently categorize requests, understand text, detect over 30 languages or even the emotions of a sender.

Reduce error and operation time by running self-service options 24/7/365.

Work efficiently with native integrations for bmcRemedy, Jira Service Desk, and ServiceNow.

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