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MightyCall Software

Name: MightyCall Software
Rating: 4.5 (2 reviews)

By MightyCall

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Highlights : About MightyCall Software

Call Routing

Call Recording

Call Management

Application Integration

Applications Management

Real Time Monitoring

About MightyCall Software

MightyCall is a cloud-based business VoIP solution designed for small businesses. It helps users manage customer service calls and company communications. MightyCall handles incoming calls including toll-free, local and vanity numbers. It offers features such as voicemail, hold music, conference calling, call forwarding and call screening and recording. A multichannel activity dashboard displays text messages, calls, emails, callback requests and social-media interactions with expected response times and the rep assigned to each task. Email integration allows companies to convert emails into to-dos, which can then be assigned to any team member.

Specifications

Business Size

Small

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Call Routing

Call Recording

Call Management

Application Integration

Applications Management

Real Time Monitoring

Live chat system

IVR / Voice Recognition

Predictive Dialer

Campaign Management

Automatic Call Distribution

Computer Telephony

Call Logging

Inbound Call Center

Outbound Call Center

Virtual Call Center

Workforce Management

Call Reporting

Mobile Access

Call List Management

Virtual Extensions

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