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Messenger Communication Platform

Name: Messenger Communication Platform
Rating: 4.5 (2 reviews)

By MessengerPeople

935 Interested

Highlights : About Messenger Communication Platform

Calendar/Reminder System

Marketing Automation Integration

On-Demand Communications

Reporting/Analytics

Support Ticketing

Virtual Assistant

About Messenger Communication Platform

MessengerPeople's Messenger Communication Platform is a web-based customer communications solution for businesses of all sizes that allows customer service teams to interact with their customers through a live chat ticketing system. The software integrates with Facebook Messenger, WhatsApp, Apple Business Chat, Viber, and Telegram to offer a one on one problem solving and general inquiry database. Additionally, the system comes with customer profiles, which saves and stores information such as personal contact details, chat history, and common inquiries to provide employees with relevant information when assisting a customer.

Specifications

Business Size

Small

Deployments

Premise

Language Support

English

Platforms

Product Details

Features

Calendar/Reminder System

Chat / Messaging

Churn Management

Internal Chat Integration

Live Chat

Marketing Automation Integration

On-Demand Communications

Personalization

Reporting/Analytics

Support Ticketing

Video Content

Virtual Assistant

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