Highlights : About Locobuzz
Command Center & Dashboard
Personalized Chatbot
Team Workflow
Reports & Analytics
Product Details
Features
Command Center & Dashboard
CRM Integration
Automation
Social Media Listening
Historic Data
Reports & Analytics
Team Workflow
Personalized Chatbot
Feedback
Benefits
One-Click Social Media Integration
It takes only a single click to connect your social media profiles with Locobuzz. This helps you save time and proceed to your tracking, measuring, and conversing processes immediately. As such, you can look forward to high ROI in a short time.
Smart AI & Automation
With Locobuzz, you never have to lose a chance to engage a customer again. That is because the solution offers an intelligent chatbot that can converse with members of your audience when you or your staff is not working at the command center. Additionally, the platform has automation capabilities that are triggered when customers perform certain actions. Because of these, you can engage your target groups around the clock.
Real-Time Insights and Sentiment Analysis
Locobuzz has a state-of-the-art proprietary NLP engine. This helps you understand the sentiments of your audiences, regardless of their language, on various social media platforms in real-time. Moreover, any language with prior training is supported. As a result, you can deploy appropriate strategies to mitigate negative views and to promote positive attitudes.
Command Center
At the core of Locobuzz is a command center where you can oversee all activities. This lets you act on your brand activity with real-time alerts on the same platform. Through these dynamic screens, you can immediately correct negative comments or positions for your brand. This feature assists you in tracking your customer’s journey and in nurturing and maintaining their loyalty towards your brand.
Google Assistant Connection
Sending commands to Locobuzz via voice is possible because of the platform’s connection with Google Assistant. This lets you keep a hands-off approach especially when you need to work on different tasks simultaneously. As a result, you can maintain a high level of productivity.
Third-Party Synchronizations
Locobuzz can integrate with your CRMs, loyalty programs, and client emails. This helps you streamline the flow of information and communication between multiple platforms to ensure consistency. Because of this, you can be certain that you are working with a single source of truth.
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