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LocalClarity

Name: LocalClarity
Rating: 4.5 (2 reviews)

By LocalClarity

966 Interested

Highlights : About LocalClarity

Activity dashboard

Performance insights

Pre-crafted saved responses

Reporting suite

Review Auto Response

Role management

About LocalClarity

LocalClarity is an online review and reputation management solution designed to assist multi-location businesses, franchises, and agencies in monitoring and responding to reviews and improving their online reputation. The platform also helps users gain insight into local search result data aggregated in ways not available from Google and other social platforms. LocalClarity's Review Inbox technology enables clients to respond to customer feedback with built-in templates of saved replies, workflows for on brand response approval, and enterprise-grade rights management to distribute work between locations. Data is aggregated daily in the multi-location dashboard, from which users can monitor, manage, and respond to their online reviews. Reviews can be grouped and filtered in the dashboard, allowing users to view insights by territory, region, or manager, track daily, weekly, or monthly trends, and assess optimization efforts against actual results. Up to 18 months of local search insights and 10 years of customer reviews can also be stored and used for analysis.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Activity dashboard

Historic data

Performance insights

Pre-crafted saved responses

Reporting suite

Research library

Response management

Review Auto Response

Review management

Review monitoring

Reviews inbox

Role management

User access controls

Benefits

Every day, LocalClarity aggregates Google My Business insights for all business locations in a dashboard which allows users to group, filter, and analyze data.

Role management and access controls allow users to limit access to data by locations or groups of locations to distribute the management of multiple locations.

The reporting suite allows users to save, download, share, distribute, and schedule reports for all locations and datasets.

Reviews are automatically retrieved daily and presented in the Reviews Inbox for users to manage and respond to.

Users can respond to reviews using pre-written replies or personalized messages.

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