LiveOps gives you cloud flexibility, intelligent multichannel routing, real-time reporting and interaction recording across every channel – voice, email, web chat, social (including Twitter and Facebook) and SMS – along with a customer interaction database that gives you a 360-degree view of the customer front and center. And all of it delivered to the highest cloud security standards.
LiveOps gives you cloud flexibility, intelligent multichannel routing, real-time reporting and interaction recording across every channel – voice, email, web chat, social (including Twitter and Facebook) and SMS – along with a customer interaction database that gives you a 360-degree view of the customer front and center. And all of it delivered to the highest cloud security standards.
Specifications
Business Size
Small
Deployments
Cloud
Language Support
English
Platforms
Product Details
Features
Intelligent multichannel routing
Security and Reliability
Channel pivot
Pay-per-use
Simplicity and rapid deployment
On-demand scalability
Powerful integration
Multichannel support
Continuous innovation
Customized contact center design
LiveOps integrated agent desktop
Enterprise-class Customer Supprot
LiveOps Voiceâ„¢
LiveOps Talentâ„¢ Agent Services
LiveOps Chatâ„¢
Solutions for all industries
LiveOps Socialâ„¢
No scheduled downtime
LiveOps Emailâ„¢
Benefits
LiveOps Professional Services
Dedicated resources experienced in a variety of disciplines, ready to work closely with your team to deliver outstanding business results – on time and on budget.
LiveOps Customer Support
Enterprise-class support that ensures superior business results on an uninterrupted basis, even enabling you to manage customer tickets directly and obtain platform status information on demand.
LiveOps Talentâ„¢: Agent Services
A complete contact center outsourcing solution that lets you tap into the best at-homeagents in your industry through cloud technology, resulting in higher customer satisfaction and improved sales results -- all at a pay-per-use model so you can scale as needed.
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Social Media Premium Package
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By claiming your product on Warebuy, you are contributing to the Warebuy business database. By keeping your Product up-to-date, you will be promoting yourself to a huge online audience and helping to maintain our owner-verified dataset. After claiming, you can add images, prices, features, case studies, etc. to your product at free of cost.
