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Lithium Communities

Name: Lithium Communities
Rating: 4.5 (2 reviews)

By Khoros, LLC

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Highlights
Product Details

Highlights : About Lithium Communities

Membership management

Group management

Tagging options

Ideation / crowdsourcing

Gamification features

Photo and video support

Participation incentives & rewards

About Lithium Communities

Lithium Communities is an online community management solution designed for businesses of all sizes. It features a forum, blog management, a knowledge base, review management, gamification and reporting functionalities within a suite. Lithium Communities features discussion forum management, which allows users to post questions and discussions. It also sends notifications to the employees if users are not able to answer a question. It also enables users to find topics from the forum using a search box. Lithium Communities also features blog management, which allows users to create and publish posts using customizable templates. The software offers crowdsourced ideas, which allows customers to submit and discuss ideas on a forum. Users can also create customized labels for ideation ideas, and they can update users on the status of their propositions. Lithium Communities offers gamification, which allows users to reward people their for contributions to topics of value.

Product Details

Features

Membership management

Relationship management

Document / file management

Community management

Group management

Content sharing

Customer chat support

Tagging options

Website management

Gamification features

Personalized user profiles

Peer questions / answers

Customer analytics

Crowdsourced knowledge

Ratings and reviews

Photo and video support

Participation incentives & rewards

Benefits

Social Community Management

Lithium Communities is online social community management software that enables businesses to support customer conversations, leveraging brand advocacy and customer loyalty to drive engagement.

Automatically Acknowledge

Lithium Communities automatically acknowledge Search Engine Optimization (SEO) best practices to maximize organic search traffic and ensure community content is visible.

Gamification features

Gamification features can be deployed to drive community engagement, awarding rankings, social reputation badges and even competitive rewards for sharing particularly inspirational brand stories.

Analytical Options

Built-in analytical options can be used to better understand the valuable customer data surrounding such community activity, generating business insights into brand loyalty, feedback, reviews and consumer intentions.

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