Home > Softwares > Business Process ERP and Inventory Software > Electronic Signature Software > Lightico

Lightico

Name: Lightico
Rating: 4.5 (2 reviews)

By Lightico

923 Interested

Highlights : About Lightico

Product Photo & Video Sharing

E-Signature Capture

Customer Image Sharing

Payment Collection

About Lightico

Lightico's real-time customer collaboration platform empowers contact center agents to instantly collect forms, documents, e-signatures, photos, consent to disclosures and verify ID from the customer's cell phone, while on a call. In today's experience-driven economy, customers expect engaging and prompt business interactions. However, businesses are ill-equipped to deliver such experiences to customers on their cell phones while speaking with them on the phone. The result is frustrated customers, lost sales, higher operational costs and damaged NPS scores. By streamlining customer interactions in the last mile of the customer journey, businesses make it easier for their customers to be their customers, earning their trust and loyalty, translating to higher profits.

Specifications

Business Size

Small

Customization

Yes

Deployments

Cloud

Language Support

English,German,Spanish

Platforms

Product Details

Features

Product Photo & Video Sharing

Photo & Video Customer Identification

Payment Collection

Customer Image Sharing

E-Signature Capture

Record Keeping

Customizable Templates

Secure data storage

PCI compliance

Compliance management

Audit log

Document storage

Mobile signature capture

Document management

Customer management

Task Progress Tracking

Auto Reminders

Benifits

Compliant Audit Trail

Lightico automatically creates and stores a complete, tamper-proof, time-stamped record or every core activity with a full audit trail to eliminate legal risk and ensure compliance.

Smart Workflows - Automated Triggering

Eliminate error with automated dynamic workflows which generate the correct documents and forms for filling and signing.

Legal & Secure

Lightico’s electronic signature solution exceeds the demanding standards of America’s ESIGN Act and the Uniform Electronic Transactions Act and other nations where electronic signatures are recognized.

Integrated

Lightico can be quickly and easily integrated into your existing workflows, CRM, agent toolbars and third-party business applications using our API. The solution can be white-labeled with your brand for a seamless customer experience.

Self-Serve

Lightico’s eSignatures can be integrated within your website, IVR, Alexa or in-store POS device so customers can sign instantly & independently.

Anywhere

Customers review and sign documents on their mobile devices, as easily as sending a text message, wherever they are - no waiting or chasing.

Agent Guided

Contact center agents immediately address any doubts, queries and hurdles to signing while they have customers on the phone - making it even easier for customers to eSign in real-time and avoid any incorrect or incomplete signatures.

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