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Kirona

Name: Kirona
Rating: 4.5 (2 reviews)

By Kirona Solutions Ltd

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Highlights : About Kirona

DRS Scheduler

Job Manager

Work management

Customer Service and Appointments

About Kirona

Kirona is a field service management suite for industries like housing, utilities, construction, retail and healthcare. The solution can be deployed on-premise or in the cloud. Key features include the planning and forecasting of field-based workforces, customer service management, appointment management and performance management. Kirona helps users automatically assign tasks to field works based on skillset and availability. Kirona provides a mobile management solution that allows businesses to define role-based mobile usage policies and track application access across locations. The visual dashboard enables users to view real-time snapshots of key performance indicators for reviewing and tracking employee performance. Managers can analyze productivity on basis of jobs completed, the type of work performed, cost and geography. Kirona offers subscriptions and one-time product licensing. Customer support is provided via face-to-face meetings with a dedicated account manager, phone, email and an online ticketing system.

Specifications

Business Size

Small

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

DRS Scheduler

Job Manager

Planning and Forecasting

Customer Service and Appointments

InfoSuite

Work management

Scheduling and Dispatch

Benefits

Frictionless Connection To Field Workers

Frictionless Connection To Field Workers Kirona Field Service Management Software enables you to effortlessly connect with your workers on the field. Whether it’s providing them with customer information or advising them of a new route or supplying them with new updates on their current task, Kirona Field Service Management lets you do that seamlessly and in real time. This seamless connection to your field workers gives them a distinct advantage. Regular and real-time updates on routes, customers, and more allow them to accomplish their tasks, submit reports, and perform at an optimum level. This results in clients getting the best experience which is very good for your business.

Mobile Tracking

You need to know where your field workforce all the time. Not only that, you want them to be fully connected during working hours so that tasks are evenly distributed, allocated, and managed in real time.

Planning and Forecasting

With Kirona Field Service Management, you have access to the big picture of all your field service operations and the information you get allows you to plan well ahead in terms of fully optimizing your resources and manpower.

Performance Management

It is crucial that performance of your assets, resources, and field workers are constantly evaluated to spot inefficiencies and performance issues. Kirona Field Service Software provides you with actionable insights from tons of data, revealing root causes of service failures and inefficiencies so that you can address the problem before they impede your operations and damage your business.

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