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Katabat Marketing Automation Software

Name: Katabat Marketing Automation Software
Rating: 4.5 (2 reviews)

By Katabat

1072 Interested

Highlights : About Katabat Marketing Automation Software

Standardized, streamlined marketing workflows

Automated processes that trigger specific actions

Easily configurable strategies, workflows,and communications without IT involvement

Better engagement and agile response to customer needs

Mobile-responsive, self-service customer portal

About Katabat Marketing Automation Software

Katabat Liberate is a cloud-based marketing automation solution that helps businesses to manage workflows and customer relationships. The solution caters to a variety of industries including telecom, retail banks, credit-based consumer lenders and utilities. Katabat Liberate lets users create surveys and forms as well as use other communication methods. It also offers tools for triggering customer communication at special events such as new user onboarding, anniversaries and other related events. The solution enables marketing managers to collect data and measure customer satisfaction. Katabat Liberate allows users to design workflows for marketing content and get it approved by internal stakeholders. Additionally, it also captures audit history of each workflow that helps users in compliance management. The solution also provides a customer self-service portal and built-in intelligence and decision tools that allow users to send a response to customer inputs in real time.

Specifications

Business Size

Small

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Automated notices

Agency management

In-house collections

Payment plans

Transaction management

Customizable dashboard

Access controls / permissions

Account alerts

Relationship tracking

Team assignments

Analytics

Complaint classification

Quality assurance management

Knowledge management

Multi-channel collection

Compliance tracking

Business process automation

Digital audit trail

Campaign segmentation

Collections management

Workflow configuration

Corrective actions (CAPA)

Lifecycle management

Multi-channel communication

Real time analytics

SMS integration

Dashboard

Chat

Multi-channel marketing

SMS marketing

Surveys & feedback

Market segmentation

Self service portal

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