Highlights : About Jog.ai
Product Details
Features
Full transcripts
Chat logs
Call stats
Activity logging
Call recording
Conferencing
Search functionality
Summary reports
Call tracking
Call monitoring
Visual analytics
Live / video conferencing
Archiving & retention
Call analysis
Recordings bookmarking
Record & playback ability
Follow-up scheduling
Chat transcript
Benefits
Users can make calls with simple outbound dialing and conference call hosting by typing the number into the Jog.ai homepage. Conference calls can be scheduled for a later date with call requests.
The system automatically records all call conversations and creates transcripts of the entire conversation. All transcripts are archived for retrieval at a later date.
Flags can be dropped in real time at key moments in the conversation to highlight interesting statements or important information, so that they can be found easily when looking back at the transcript after the call is over.
View stats on previous calls including the overall number of calls, average duration of calls, and the percentage of time the agent speaks during calls compared with the other participants, & more
Analytics are generated for each call and logged conversations can be shared with one click alongside their stats.
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