iQmetrix

About iQmetrix

RQ Retail Management from iQmetrix is a full-suite point of sale (POS) and retail management system designed for speciality retailers which offers tools for customer management, inventory tracking, accounts monitoring, reporting and analytics, human resource management, marketing, and more. The cloud-based retail management system aims to help retail teams to provide an enhanced customer experience both at the point of sale and through their backend processes.The RQ point of sale is designed to provide sales staff with the tools to handle customer requests and purchases by providing simplified workflows for sales processes. RQ facilitates the fulfillment of transactions from anywhere on the shopfloor with mobile and tablet optimization, and the interface can be connected to hardware devices or complete payment systems to provide an end-to-end purchase ecosystem. The RQ POS offers in-built functions such as suggestive selling and compatibility indicators to aid sales staff with offering the best suited add-ons for each customer or upselling relevant products.RQ retail management integrates with third-party applications such as tax library and automated payment processing systems for seamless workflows, and the system can also be connected with the fulfillment tool Dropship to setup deliveries in-store and ensure customers never leave empty handed. RQ also facilitates inventory tracking and allows businesses to provide self-service catalog browsing of physical and virtual inventory for customers in-store on any tablet or mobile device. Other RQ features include a built-in CRM database, accounting management for tracking purchases and commissions, real-time reporting on every aspect of the business, HR tools for staff scheduling and holiday requests, targeted marketing campaign creation, and more.