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iGainSpark

Name: iGainSpark
Rating: 4.5 (2 reviews)

By MiracleCartes

923 Interested

Highlights : About iGainSpark

Survey management

API integrations

Configurable loyalty campaign

Social media integration

Multi-language support

Customer activity tracking

About iGainSpark

iGainSpark is a cloud-based, omni-channel customer loyalty platform which allows businesses to engage with, nurture, and reward their customers. The solution includes an online loyalty portal, gamification features, NPS surveys, automated notifications, and more. The dashboard displays key customer information to users, enabling the identification of satisfied and dissatisfied customers, and tracking of customers’ movements between tiers. Configurable loyalty campaigns allow for the awarding of automated and additional bonus points to customers. With customizable surveys and the built-in NPS algorithm, detractors, promoters, and passive customers can be identified, and users can offer benefits and awards to encourage survey responses. iGainSpark also offers social media integrations, API connectors, and a help desk for providing support to loyalty program customers.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Gift cards

Referral programs

API integrations

Configurable loyalty campaign

Customizable branding

Automated mailers

Loyalty portal

Integrated communication

Survey management

Online redemption catalog

Location-based service

Loyalty dashboard

Multi-language support

Customer segmentation

Social media integration

Rewards management

Customer activity tracking

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