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IBM WebSphere Commerce

Name: IBM WebSphere Commerce
Rating: 4.5 (2 reviews)

By IBM

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Highlights : About IBM WebSphere Commerce

CRM

Email Marketing

Multi-Channel Marketing

Promotions Management

Inventory Management

Multi-Store Management

Returns Management

SEO Management

About IBM WebSphere Commerce

E-commerce is no longer simply about presenting and selling products online. It is about delivering a smarter shopping experience that is seamless and integrated across all customer touch points. It is about providing a rich, relevant, personalized experience across multiple channels of your business. But ultimately it is about doing more to leverage the power of your brand and present its value consistently to your customers. IBM WebSphere Commerce provides a powerful customer interaction platform for cross-channel commerce. It can be used by companies of all sizes, from small businesses, to large enterprises, and for many different industries. It provides easy-to-use tools for business users to centrally manage a cross-channel strategy. Business users can create and manage precision marketing campaigns, promotions, catalog, and merchandising across all sales channels. WebSphere Commerce is a single, unified platform that offers the ability to do business directly with consumers (B2C), directly with businesses (B2B), and indirectly through channel partners (indirect business models). WebSphere Commerce is a customizable, scalable, and high availability solution that is built to leverage open standards.

Specifications

Business Size

Enterprise

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Starter stores for the consumer direct business models include Web 2.0, mobile, and social commerce features

Starter stores for B2B direct and indirect business models

Globalization and localization support

Marketing

WebSphere Commerce search

Promotions

Distributed Order Management (DOM) integration

Cross-channel order processing

Business user tools for managing catalogs, promotions, campaigns, prices, page layouts, and stores.

WebSphere Commerce Accelerator

Analytics and business intelligence using additional software

Payments using a payments plug-in architecture

Open standards support

Developer tools

Sales Center for WebSphere Commerce

Workspaces

Auctions

Contracts and entitlement

Benefits

It is built on the top of open architecture: Apache Solr and Apache Lucene.

It contains a rich set of search functionality for shoppers in starter stores.

It provides integrated search management tooling for business users in the Management Center.

It extends the scope of searchable content for business users for both structured and unstructured content.

It lowers the total cost of deployment and ownership

It lowers the total cost of deployment and ownership, since its functionality is included as a feature of WebSphere Commerce.

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