Highlights : About IBM SmartCloud Control Desk
Product Details
Features
Inventory Management
Surveys & Feedback
Contract Management
Ticket Management
Service Level Management
Saas helpdesk software
Service Level Agreement (SLA) Management
Help Desk Management
Incident Management
Knowledge Base
Alerts/Escalation
Service Desk (ITIL ITSM)
Issue Tracking
Service Catalog Management
Live chat system
Email Integration
Customer DataBase
Document Management
Inventory Management
Asset Management
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