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Hive Salon Software
Hive Salon Software

Hive Salon Software

By Hive Salon Software


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Highlights : About Hive Salon Software

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Cloud – based

Sign in and work from anywhere. View bookings and manage your salon remotely. Your salon’s vital information is available round the clock, fully safe & secure and always up-to-date.

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Works on Any Device

Hive works on PC’s , Tablets & Smartphones. All you need is a browser. No downloads. No costly software. No Installations required.

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Process Credit Cards

Hive works with leading and innovative merchant provider to process payments securely over the internet , so you can accept payments in your store at no extra cost, more important, no card reading machines required !! Saves costs and time.

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Awesome Customer Care

We value our clients; we want you to be ‘Happy Always’. Our dedicated support team is available to help you from 9.00 am to 5.30 pm – Monday to Friday. Apart from our support team, local sales consultants will be available to meet and help you. Unlike our competitors, we won’t charge you for product support, it’s always free!

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Diary & Appointments

Allow your clients to schedule an appointment at their own convenience, while you can track, plan and manage your salon more effectively. Reduce the admin with integrated client management tools. Also simply click on the calendar to create an appointment and assign the preferred consultant. Reschedule the appointments or even create a waiting list on the system, which you can reallocate against cancellations.

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Automated Alerts

Schedule automated SMS alerts and help your clients to keep their appointments and increase your revenue. You can customise messages and reminding your client’s results in much higher participation rates. Prior cancellation notices enables you to reallocate appointment slots or redeploy your staff and resources. Reduce ‘no-shows’.

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Free Booking Widgets

Enjoy the power of our free online booking widgets. This enables you to add our booking tool to your website and it can fit perfectly anywhere in your salon webpage or even on your facebook page . Your clients can check availability of slots and make an online booking within a few clicks. Colours and fonts can be customised to fit seamlessly into your website. You don’t need to pay any extras!!!

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Powerful Reporting

You shouldn't have to be a guru in accounting to understand your business. We made it simple! Hive provides real time reports on every page of the software; don’t spend any more time to generate reports. Furthermore, a variety of tools designed to give you insights into your salons entire operation. You can view daily, weekly, monthly reports and review employee performance, product sales, best selling treatments, sales growth and much more …

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Security

Our data centres are certified in accordance with ISO 27001:2005 Information Security Management Standard and are protected by biometric locks, 24-hour surveillance and an enterprise-class firewall. All Hive plans include SSL encryption to keep your data safe. You never have to worry about data security again.

About Hive Salon Software

Hives is a cloud-based all-in-one software that is specially designed to help hair and beauty businesses to achieve and maintain sustainable growth. It’s one of the best fully-integrated salon Management platforms that increase customer loyalty by creating a reputable online brand. This platform can be accessed on any device from anywhere, all you need is a browser. It features a unique design that makes it user-friendly and helps it to deliver better usability, a clean look, and a consistent user experience. If you are looking for a salon management software to help you create targeted promotions, analyze clients’ buying behavior, accept online payments, and reach out to more clients, look no further, Hives software is all you need.

Specifications

  Business Size
Startup
  Deployments
Cloud
  Language Support
English
  Platforms

Product Details

Features

CRM

‘Know your client’ Comprehensive list of clients Collects all vital information Better understanding of client needs Previous treatments history ‘No shows ‘ history Growth indicators – New clients

Users & Admin

Easy to use interface Quick overview of all users User restrictions with single click Security Settings Special / HR Notes Time Management

Treatments

Users can add unlimited treatments Prices and discounts Custom Treatments Performance reports – Monthly / Yearly Treatment time management Overall efficient

Diary & Appointments

Diary shows all consultants bookings Easy to use tool Edit or update booking within few clicks Real time reports Waiting list Advanced filtering options by treatments/ consultants

Smarttills

Easy to use till Payments are parked for processing Discounts at till Integrated with online payments system No need of card machines No more card reader costs Payments via vouchers/ gift cards Fully automated and recorded Ensures better control

Consultants

Shows only consultant bookings and appointments Restricted access Right solution for busy salons Consultant’s Client details/ basic CRM Building relation with clients Advance planning and time management Performance reports Short messaging

Reports

Graphical representation Real time reports Snapshot of Salons growth Financial reports Performance indicators

Marketing

Inbuilt with powerful e-marketing tool No extra cost for sending emails You can customize your own email You can categorize and upload your client lists Works like Microsoft Word tool Integrated with social media tools

Communicate

Short messaging tool Shows all incoming and outgoing messages Saves time, better communication with the clients Monitor all staff communication Build the brand Maintain loyalty

Alerts /SMS

Very effective Promotions tool Reduce no-shows Fully automated Schedule in advance Customizable messages

Widgets

Free booking tool – Competitors charge for this Integrate with Facebook Mobile version User friendly interface 24X7 booking Your own branded pages

Cloud- based

Available 24X7, Any device, any time, Full back up

Security

ISO 27001:2005 certified Data Center, Includes SSL encryption, 24-hour surveillance, Enterprise-class firewall, Secure logins

Support

Free training, Unlimited Support, No extra costs for support

Giftcards

Free to create, Accepts card payments , Customizable Card Validity Fully automated , Comprehensive reporting.

Benefits

Hive is a cost effective software.

No software download or installation is required, you only need a browser to access the solution via PCs, smartphones, and tablets from any location. It avails all the vital information about your business and ensures it’s secure, safe, and always up-to-date.

The appointment management feature

Gives your client the freedom to book appointments at their own convenience. Besides, it helps you to monitor, manage, and plan all activities of your salon and simplify administration with the integrated management tools.

As a salon owner, you will benefit from the calendar tool

Which makes it easier to assign specific appointments to the ideal consultant.

The alerts are fully customizable

The alerts are fully customizable and can be sent as reminders to encourage higher client’s participation rates as well as building customer loyalty.

Automated SMS alerts

The automated SMS alerts enable your customers to honor their appointments. It allows clients to deliver timely cancellation notices which gives you ample time to reallocate resources and redeploy your employees.

If you have a website, the online booking widgets will be an absolute marvel.

The widgets helps you to add the convenient booking tools to your business website and can also squarely fit on your Facebook or salon web page. This makes online booking a breeze and helps you to spread your wings and capture many clients.

The powerful reporting

Other benefits worth mentioning includes the powerful reporting which is vital when analyzing your salon performance, the smart tills which makes the payments process super easy, and the client data base which is safe and secure.

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