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Heyday

Name: Heyday
Rating: 4.5 (2 reviews)

By Heyday

1043 Interested

Highlights : About Heyday

Abandoned Cart Saver

Contextual Guidance

Experience Management

Natural Language Processing

Real-time Conversations

Reporting/Analytics

About Heyday

Heyday is a conversational AI platform designed to help retailers and eCommerce businesses capture leads and enhance engagement with buyers. Heyday enables agents to communicate with clients by sending messages in the form of text, product cards, animated GIFs, or emojis. Team members can greet site visitors with proactive welcome messages, as well as inquire about requirements using the FAQ automation chatbot. Marketing teams can utilize the natural language processing (NLP) capabilities of Heyday to track buyers' purchase intent and offer recommendations accordingly. Heyday comes with a virtual assistant functionality, which analyzes and escalates customer queries to the required agent or department, in order to help streamline customer service.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Abandoned Cart Saver

Behavioral Targeting

Code-free Development

Contextual Guidance

Conversation Analytics

Experience Management

Natural Language Processing

Product Recommendations

Reusable Components

Survey/Poll Management

Transcripts/Chat History

Usage Tracking/Analytics

Website Visitor Tracking

Website Personalization

Real-time Conversations

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