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Help Desk Migration

Name: Help Desk Migration
Rating: 4.5 (2 reviews)

By Help Desk Migration

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Highlights : About Help Desk Migration

Fully-automated migration

Help desk database migration

Data transfer setup options

Pre-migration validation

Tickets migration

Chat history migration

About Help Desk Migration

Help Desk Migration is an online migration service that allows organizations of all sizes to move data from one help desk platform to another. Companies are able to migrate tickets, agents, contacts, attachments and other data within a few hours between different help desk systems. To begin transferring data, users need to grant access to their current and new help desks by creating an account. Users then select which objects they wish to migrate by mapping the necessary fields. Before paying for the service and proceeding with data migration, users are able to perform a free preview migration to ensure the results suit their needs. After the preview migration has finished, users can transfer all data and check the results to make sure everything is in place on their new help desk software to complete migration. The service supports thirty of the most popular help desk systems including Zendesk, Freshdesk, Freshservice, Jira Desk, Kayako, Zoho Desk, HappyFox, and more.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Cloud

Language Support

English,Russian,Ukrainian

Platforms

Product Details

Features

Fully-automated migration

Free demo migration & preview

Support during migration

Help desk database migration

Data transfer setup options

Social account login

Pre-migration validation

Audit database structure

Tickets migration

Companies migration

Chat history migration

Records migration

Data Import/Export

Knowledge base migration

Contacts migration

Benefits

Help Desk Migration is fully-automated, enabling organizations to quickly and safely migrate tons of information within a few hours and without additional software.

The platform offers a free demo migration that allows users to see the actual results of migration before purchasing the service.

Users can choose between fully automated migration, custom migration, or manual migration by uploading CSV-files.

Help Desk Migration eliminates the need to manually move complete customer support activity history from existing help desk platforms to new systems.

Organizations are able to migrate customers, tickets, and all customer communication without any programming skills.

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