GuideSpark Communicate Cloud

About GuideSpark Communicate Cloud

GuideSpark Communicate Cloud is an employee engagement platform designed to enable businesses to run multiple communication journeys for different employee segments. The system supports communication through multiple channels, including printed media, email, SMS, and integrations with third-party apps such as Slack and Workday. GuideSpark Communicate Cloud Platform allows managers to segment employees based on a range of demographics including individual role, company division, or specific topics, and build targeted and personalized communication journeys based on these segments. The platform's analytics enable measurement of outcomes for all communication journeys. Users can track the progress of journeys, retrieve employee feedback collected through polls or questions, and assess sentiment. Adoption of and alignment with company policies and procedures can also be measured. GuideSpark Communicate Cloud also includes GuideSpark Communicate Journeys, a library of communication journey templates, which can be customized for different brands, topics, and content. Communications can be focused on different key company initiatives including mergers and acquisitions, culture change, HR programs, digital transformation, and more.