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Guideblocks

Name: Guideblocks
Rating: 4.5 (2 reviews)

By Guideblocks

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Highlights : About Guideblocks

Analytics

Activity tracking

Contextual search

Drag & drop interface

Knowledge base

Search functionality

About Guideblocks

Guideblocks is an interactive user assistance tool that extends web apps to provide dynamic, contextual help, user onboarding tours, in-app messages, and more. Users can create, organize and maintain an online help center, with unlimited categories and hierarchically structured articles. Guideblocks’ unique 'Smart Screenshots' feature allows users to automate help content, and keep in sync with changes to web apps and articles in the help center. Nowadays apps are developing faster than ever before, with daily builds/deploy cycles and help content is usually left behind. 'Smart Screenshots' will keep help articles up to date with UI changes in the app, along with annotations and images crop/resize. Users can integrate and link help center articles with dynamic and contextual help integrated right inside the web application. Unobtrusively display relevant help content and allow users to search for help when needed. Guide users with tours and walkthroughs making new customer onboarding as easy as possible. Users are notified with in-app notifications and messages to help make training and new features adoption a breeze.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Analytics

Activity tracking

Full text search

Drag & drop interface

Knowledge base

Role-based permissions

Search functionality

Step-by-step tours and walkthroughs

In-app messages and notifications

Customer help portal

User segmentation

Video support

Benefits

Web apps

Guideblocks helps users better understand web apps with dynamic and contextual assistance.

New user onboarding

Act proactively, add tours and context help to clear the path of new user onboarding, increasing chances for conversion.

In-app messages and notifications

Explain apps instantly with walkthroughs and in-app notifications, reducing support calls and making users happy.

Contextual help

Guideblocks helps users better understand web apps with dynamic and contextual assistance.

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