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GroHawk

Name: GroHawk
Rating: 4.5 (2 reviews)

By GroHawk

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Highlights : About GroHawk

Churn management

Custom survey URLs

Analytics

Feedback automation

About GroHawk

GroHawk is a free customer engagement platform that allows companies to hear what customers are saying and react immediately, to drive engagement and create loyal, raving customers. Businesses can react and engage customers immediately after feedback is received. Using the Net Promoter Scoring methodology, GroHawk allows users to measure the customer experience they are providing. Once heard, the smart AI algorithms segment these users allowing businesses to drive retention and referrals. GroHawk also allows users to manage their reputation and actively drive Google and Facebook reviews. The live widget enables users to push real testimonials from clients directly into the business website in real time.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Surveys & feedback

Customizable questions

Social sharing

Net Promoter Score

Review listings

Real time reporting

Engagement analytics

Activity dashboard

Testimonial widget

Social media integration

Email surveys

Benefits

Find out the business' Net Promoter Score with GroHawk.

Drive client referrals using social platforms such as Facebook, Twitter and WhatsApp.

Increase service recovery and retention of existing clients.

Manage the company's online reputation on Google and Facebook reviews.

Gather live feedback

Gather live feedback from customers, and embed testimonials from customers directly into the website in real time.

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