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GoServicePro

Name: GoServicePro
Rating: 4.5 (2 reviews)

By GoServicePro

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Highlights : About GoServicePro

Dramatically improved customer satisfaction

Up to 20% increased operational profitably

More service calls without adding additional resources

Greater service level compliance

Reduced inventory and parts pulled

Management of your partner network

Optimized resource deployment

Improved contract renewal rate

Improved communications with your service force

About GoServicePro

GoService Pro is a cloud-based field service management (FSM) solution that provides businesses across industries such as health care services, oil and gas, property maintenance and more, various tools and functionalities such as field service scheduling, partner management and real-time wireless communications that help them collaborate with their mobile workforce and manage their field service operations. GoServicePro’s scheduling feature offers a drag and drop tool that can be used to place work orders onto the time they need to be done and with the specific technician. This alerts both the technician and service coordinators of changes in real-time. The solution helps users generate reports which can be viewed depending on their roles and can then be shared across the organization. Additionally, GoServicePro features parts management, case management, sales management, preventive maintenance, customer portal and QuickBooks interface. Services are offered on a monthly subscription basis that includes support via phone and email.

Specifications

Business Size

Startup

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Send reminders

Automated contact management module

Management reporting

Create custom reports

Case billing and invoices module

Notification rules can be established

Real-time wireless communications

iOS and Android Apps

Credit card processing

Integration with Google Maps

Integration with QuickBooks

Integration with QuickBooks & Google Maps

Uses GPS embedded inside mobile

Scheduling & dispatching module

Accept electronic payments

Generating & dispatching invoices

Open API

Field portal for integrating partners

Case management module

Task management

Benefits

Customizable field force dashboard

GoServicePro offers a customizable field force dashboard that acts as a central dashboard for managing schedules, routes, work orders, and resources through drag and drop functionality.

Mobile Apps

The product offers a mobile app that lets field sales force personnel send & receive updates and messages in real-time.

Work order Assignment & Tracking

The scheduling engine of the product enables the setting up of rules and workflows, which automate the work order assignment & tracking process eventually resulting in time savings and process optimization.

Reducing paperwork

The software’s PDF Forms Advisor functionality enables the generation of PDF quotations and invoices reducing paperwork.

Integration

The software’s PDF Forms Advisor functionality enables the generation of PDF quotations and invoices reducing paperwork.

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