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Gong.io

Name: Gong.io
Rating: 4.5 (2 reviews)

By Gong.io

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Highlights : About Gong.io

Artificial intelligence (AI)

Audio / video conferencing

Code-free development

Conversation analytics

Data-driven recommendations

Event triggered recording

About Gong.io

Gong.io is a cloud-based conversation intelligence platform that enables businesses of all sizes to record and analyze conversations with customers across multiple channels. Key features include team collaboration, personalized coaching, data-driven recommendations and deal/sales pipeline review processes

Specifications

Business Size

Small

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Artificial intelligence (AI)

Audio / video conferencing

Code-free development

Collaboration

Contextual guidance

Conversation analytics

Correlation analysis

Data-driven recommendations

Natural language processing

Reporting/analytics

Scheduled recording

Screen activity recording

Speech recognition

Statistical analysis

Usage tracking / analytics

Benefits

Analyzes Sales calls

The Gong platform efficiently records, transcribes and analyzes sales calls that increase sales conversions in order to use them as training material.

Customize

WhisperTM acts as a personal trainer and provides the user with customized coaching tips to make each call better than the previous one.

Gather feedback

An efficient solution to gather feedback, provides notes, work together and coach any team in real-time.

Natural language

Gong transcribes and indexes all calls so the user can easily find the needed call using natural language search.

Works offline

The app also works offline, so users receive alerts on deals that require immediate assistance no matter where they are.

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