Home > Softwares > Operation and Service Software > Helpdesk and Ticketing Tools Software > Gold-Vision CRM

Gold-Vision CRM

Name: Gold-Vision CRM
Rating: 4.5 (2 reviews)

By Esteiro Business Solutions

982 Interested

Highlights : About Gold-Vision CRM

Automated reminders

Automatic notifications

Booking management

Campaign management

Communication management

Customer DataBase

About Gold-Vision CRM

Gold-Vision is a customer relationship management (CRM) solution that includes modules for sales, marketing, support, projects and events. Suitable for organizations of all sizes, it can be installed both on-premise and in the cloud. The core CRM features include automatic tracking and synchronization of emails with Microsoft Exchange. Other features include centralized storage of prospect and customer information, which can be accessed on desktop or mobile devices. Users can also view social profiles for prospects and customers. Sales features include lead management and scoring, with leads automatically scored based on customer interest. Users can also set pre-defined scores and view integrated website analytics. Marketing features include email marketing, campaign management and marketing automation. Dashboard and reporting features provide customer information and help users analyze sales activities.

Specifications

Business Size

Small

Deployments

Premise, Cloud

Language Support

English,German

Platforms

Product Details

Features

Customer service analytics

Customer service tools

Customer support

Customizable templates

Customizable workflows

Delegate management

Due date alerting

Email integration

Event marketing

Intelligent data segmentation

Live chat

Marketing automation

Multi-currency

Performance tracking

Quotes / proposals

Real-time reports

Request escalation

Standard or custom reporting

Support history

Team collaboration

Benefits

Reduce administration and increase efficiency

The CRM helps reduce administration and increase efficiency with built-in sales automation and workflows, together with alerts and reminders, defined due dates, follow ups, and more.

Integration with Outlook and Gmail

Integration with Outlook and Gmail allows users to track emails and appointments, and automatically store them against accounts.

Helps users focus on the right leads

Gold-Vision helps users focus on the right leads as well as reach out at exactly the right moment using intelligent touch point lead scoring.

Support features help increase customer satisfaction

Support features help increase customer satisfaction by providing all customer data in a single location to efficiently track and search through all historical interactions.

Gold-Vision's dashboards and analytics

Gold-Vision's dashboards and analytics provide real-time insight on sales, marketing, events and more, through a range of standard or custom charts and graphs.

Recommended Product

Social Media Premium Package

Features: 30 High Quality Postings 3 Social Media Platform

Website Design Standard Package

Features: Linking 30 to 50 static pages. Call to Action feature.

Diginyze Standard Cloud

Features: Upto 500 products Listing 24/7 Chat BOT support.

ECommerce SEO Gold Package

Features: 1- 100 products optimized Easy way to position your ecommerce store in Google, Yahoo, and Bing results

SEO Advance Package

Features: Upto 200 Keyword Optimization ROI-Driven SEO