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Gleantap

Name: Gleantap
Rating: 4.5 (2 reviews)

By Gleantap

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Highlights : About Gleantap

Mobile Push Notifications

Reach out to your customers from within your mobile app via push notifications. Gleantap integrates with your app and lets you automate journey and behavior based notifications.

Text Message Marketing

Leverage the power of SMS marketing to drive positive behavior. Gleantap makes it easy and compliant to send out personalized and contextual texts to engage your customers.

Email Marketing

Automate your email messages using rich & personalized templates. Put your newsletters on auto-pilot. Gleantap provides you tools to run and measure your email campaigns efficiently.

Facebook Messenger

Engage your customers in a two-way conversation. Gleantap makes it easy to automate or manually connect with customers and have a personalized 1-on-1 dialogue.

Chatbots

Gleantap deploys AI powered chatbots to engage your customers via Text Messages & Facebook Messenger. We aim to automate your 24/7 customer support and delight customers with personalized experience.

Business Intelligence

Gleantap provides you powerful insights about your business that helps you stay on top and make strategic decisions. Gleantap analyzes your data to find out who your most profitable customers are and what characteristics are attributed to customers that churn faster. It also computers churn rate, lifetime value, ROI & other important business metrics.

About Gleantap

Gleantap is a customer engagement and loyalty software with the aim of helping businesses to retain customers through SMS, push notifications, and email campaigns. With the tools to create and deploy multi-platform marketing campaigns, Gleantap aims to help customer-facing businesses to retain their clients, boost loyalty, and increase referrals and reviews. Developed for businesses across different verticals such as fitness clubs, restaurants, retail stores, dealerships, and more, Gleantap facilitates mobile push notifications and multi-channel marketing in order to help transform customer engagement into customer loyalty. Users can create targeted push or SMS campaigns to specific user segments using the advanced segmentation tools which allow clients to be grouped based on demographic, location, attributes, events, and more. Campaigns can be automated and personalized by embedding images and media, adding discounts, and including custom messages made relevant to each user based on their variable tags. The analytics tools within Gleantap provide users with insight into campaign conversions, user engagement, customer activity, churn rates, and more. Users can create their own activity dashboard and customize the widgets to show the most important analytics and information to their business. Gleantap integrates with existing applications in order to provide a synchronous system of touch-points throughout the customer lifecycle.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Content syndication

Churn management

Automatic notifications

Campaign management

Campaign scheduling

Multi-campaign

SMS integration

SMS marketing

Customer experience management

Campaign segmentation

Customer segmentation

Engagement analytics

Behavior tracking

Summary reports

Customer database

Conversion tracking

Benefits

SMS marketing campaigns

Users can create SMS marketing campaigns with link tracking, auto replies, multimedia embedding, and user targeting. Notifications can be triggered by specific activities performed by customers in order to optimize the effectiveness of the message.

Automatically generates rich user profiles

Gleantap automatically generates rich user profiles by tracking users across multiple devices and creating one unified profile, helping to attribute campaign effectiveness and conversions to specific user attributes.

Contact management tools

The contact management tools allow businesses to import their contacts from CSV files or by integrating with existing systems, and segment their users into groups based on attributes and actions.

Geolocation

Geolocation allows businesses to target users based on their geographic location, specific to the city, state or country. This can be combined with other demographic data to create more effective campaigns.

Custom dashboards

Users can create custom dashboards with quick access to analytics on campaign conversions, user activity, user engagement, time spent on pages, churn rate, retention cohorts, and more.

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