Highlights : About getReply
Product Details
Features
Easy-to-use Interface
Multichannel support(Email, Voice, LiveChat, FB and Twitter)
Live Chat
Multilingual
Unlimited agents
Hybrid tickets
Gamification
Automatic Ticket Distribution
Knowledge Base
Departments, Tags and Filters
Analytics
Intelligent Spam Filter
Service-level Agreement (SLA)
Ticketing System
Automation (Time and Event based Rules)
Benefits
getReply's idea is to involve whole company into providing customer support. Manage your expenses more effectively by paying only for real outputs. 3¢ per reply. Forever. Unlimited agents. Unlimited features.
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