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Genuity IT Admin Suite

Name: Genuity IT Admin Suite
Rating: 4.5 (2 reviews)

By Genuity

888 Interested

Highlights : About Genuity IT Admin Suite

Service Desk Management

Fixed Line Compatibility

Contract Negotiation

About Genuity IT Admin Suite

Genuity IT Admin Suite is a cloud-based platform which helps businesses generate actionable insights and streamline process workflows for IT departments. Key features include ticket management, network monitoring, asset performance tracking, and spend analysis. The application comes with a contract management module, which lets team members manage documents, automate renewals and visualize usage through graphs. Administrators can identify operational errors or performance issues and receive alerts in real-time, preventing unplanned downtime and network failures. The system’s expense management feature helps stakeholders analyze vendor purchases and inspect the breakdown of monthly transactions. Genuity IT Admin Suite lets agents manage asset profiles and control service requests concerning hardware/software, optimizing ticketing processes across the organization. The solution enables supervisors to maintain asset inventory, track quality statuses, and record expiration dates and warranties associated with every entity. It also helps managers calculate phone and data expenditures, as well as compare rates with competitors.

Specifications

24/7 Support

Yes

Business Size

Mid-Market

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Asset Tracking

Audit Management

Billing for Data

Billing for Voice

Capacity Monitoring

Chargeback Tracking

Compliance Tracking

Contract Negotiation

Contract/License Management

Fixed Line Compatibility

Internal Cost Allocation

Service Desk Management

Knowledge Management

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