Highlights : About FuseDesk
Product Details
Features
TemplateSync Technology
FuseDesk LoginSync
Case Transfers/Escalation
Multiple Departments
Single Login with FuseDesk LoginSync Technology
Full Case History in One View
Transfer or Escalate Cases Without "Forwarding" an Email
Access Key Customer Information Automatically
Powerful Reporting to Provide Measurable Insights
Multiple Departments to Better Handle Cases
Rules and Automation for Handling Inbound Emails
Integrated Live Chat for Keap/Infusionsoft
Help Desk for Keap and Infusionsoft
Live Chat and Messaging
Deep Keap Integration
Benefits
Access all of your Infusionsoft templates with FuseDesk and reply quicker and easier to all your customers.
Avoid multiple usernames and passwords
View each history of emails, notes and calls in Infusionsoft and FuseDesk.
Track all key customer support metrics to measure how well you're doing.
Take care of your customers with full transparency.
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