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Freshsales Software

Name: Freshsales Software
Rating: 4.5 (2 reviews)

By Freshworks Inc

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Highlights : About Freshsales Software

360° customer view

Action-oriented follow ups

Activity timeline

Advanced lead scoring

Appointments, tasks and notes

Assign phone numbers

Auto lead assignment

Auto profile enrichment

Automatically log calls

About Freshsales Software

Freshsales is a cloud-based customer relationship management (CRM) solution that helps businesses across different industry verticals to manage their interactions with existing and potential customers.Key features include one-click phone, sales lead tracking, sales management, event tracking and more. Users can also send personalized bulk emails from the solution, and then monitor activities on these emails.

Specifications

Business Size

Mid-Market

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

360° customer view

Action-oriented follow ups

Activity timeline

Advanced lead scoring

Appointments, tasks and notes

Assign phone numbers

Auto lead assignment

Auto profile enrichment

Automatically log calls

Automation

Behavior-based segmentation

Bulk actions

Calendar sync

Call history

Caller display

Click to call

Custom views

Customize sales process

Customized reports

Deal funnel view

Deal status, at a glance

Deeper analytics

Email metrics

Email scheduling

Email tracking

Email-to-lead

Entire conversation history

Filter and sort deals

Forward call

Forward emails

In-depth customer insights

Insightful email metrics

Lead scoring

Lost deal analysis

Mobile integration

Open & click notifications

Personalize templates

Personalized welcome and voicemail messages

Pipeline dashboard

Preview reports

Record calls

Revenue analytics

Role-based access

Sales campaigns

Sales first inbox

Simple drag and drop navigation

Smart fields

Tasks & appointments

Team segmentation

Territory reports

Visual sales pipeline

Visual sales reports

Web-to-lead

Website and in-app tracking

Benefits

auto-capture leads

Users can auto-capture leads directly into Freshsales whenever a visitor completes a webform.

automatically adds social information and photos

Freshsales' 'enrichment' feature automatically adds social information and photos to profiles.

pipeline dashboard

The pipeline dashboard informs users on what needs to be done to move deals forward, identifies bottlenecks, and helps analyze lost deals.

Built-in phone and email features

Built-in phone and email features enable users to make calls, send targeted emails, and keep in touch with prospects with a single click.

automatically links emails

The 'email-to-lead' feature automatically links emails to the appropriate lead or contact’s record.

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