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FootPrints service desk Software

Name: FootPrints service desk Software
Rating: 4.5 (2 reviews)

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Highlights : About FootPrints service desk Software

Availability Management

Configuration Management

Incident Management

Project Management

Self Service Portal

Release & Deployment Management

About FootPrints service desk Software

FootPrints is an on-premise help desk and IT service management (ITSM) application built for midsize businesses in a range of industries. It offers service desk and workflow automation, change management, a service catalog, knowledge management and more. FootPrints helps users manage service requests, incidents and problems with built-in templates. Activity is saved, so users can review service history and track activity. Information such as incident reports, problems, changes and configuration items can be linked directly to relevant issue investigations.

Specifications

Business Size

Mid-Market

Deployments

Premise

Language Support

English

Platforms

Product Details

Features

Release & Deployment Management

Problem Management

Contract/License Management

Change Management

Asset Tracking

Availability Management

Configuration Management

Incident Management

Project Management

Self Service Portal

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