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Fonality Software

Name: Fonality Software
Rating: 4.5 (2 reviews)

By Fonality

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Highlights : About Fonality Software

On-Demand Call Recording

Call Routing

Daily Call Reporting

Voicemail Management

Audio Conferencing

Interactive Video Meetings

About Fonality Software

Fonality by NetFortris is a cloud-based Business VoIP solution that caters to small and midsize businesses. Fonality also offers features such as integrated call management and collaboration, distributed worker support, drag and drop call handling and more. It also offers 'Heads Up Display' that combines all communication devices, chat, email, voicemail and phone in one place. Fonality offers various servers, routers and IP phones for knowledge workers and executives that can be purchased separately via the product website. It supports integration with several third-party applications like Zendesk, Salesforce, Snaprecordings, ZipWhip, OneDrive, Dropbox, Google Drive and more.

Specifications

Business Size

Startup

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

On-Demand Call Recording

Call Routing

Daily Call Reporting

Voicemail Management

Audio Conferencing

Interactive Video Meetings

Drag-And-Drop Call Handling

Instant Messaging

Multi-Location Support

Call Forwarding

Find Me/Follow Me

Ring All

Call Queues

Auto-Attendant

Softphones

Ios And Android Apps

Voicemail Transcription

Screen Sharing

VIP Caller Rules

Click-To-Dial Browser Plugin

Benefits

Economical Business Communication System

Unlike traditional on-premises solutions, Fonality does not bind you to fixed PBX or telecom contracts. Aside from that, the software offers a more extensive range of features at a low cost. This makes the application an economical choice that suits your budget and your needs.

Collaborative Call Management

One of these is the drag-and-drop call handling feature that lets them hold, transfer, or lead to voicemail a call with one click. Other than that, the software has a voicemail management system as well that enables you to access your voice messages on your phone or desktop as an SMS or email. That way, you can swiftly return calls and resolve issues.

Effortless Administration

Fonality has a browser-based administration panel where you can modify the system on the fly. It is also user-friendly and so does not require advanced technical knowledge to be manipulated.

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