Fast Lean Smart (FLS) VISITOUR is a field service solution offering scheduling and dispatch, as well as work order management. It is best suited for larger businesses across a variety of industries.
FLS VISITOUR’s core capability is real-time schedule and route optimisation. Users can agree to appointment proposals based on a customers’ availability, service level agreement (SLA) and cost. FLS completes route calculations and arrival times using driving speeds based on traffic.
FLS VISITOUR features optional dispatching to FLS MOBILE or a company’s existing mobile app. Status updates and GPS are used in combination with a live traffic feed to plot progress. The system can be set to optimise routes automatically according to user-defined rules, or to send the user alerts that routes should be adjusted manually.
Available modules include an online booking portal for customers, automatic appointment reminders for customers and arrival time alerts.
Immediate optimization of the entire itinerary when changes are made
AUTOMATION
You choose the planning approach from manual to fully automatic
DATA MANAGEMENT
Comprehensive settings for employees, objects, customers and order types
About FLS VISITOUR
Fast Lean Smart (FLS) VISITOUR is a field service solution offering scheduling and dispatch, as well as work order management. It is best suited for larger businesses across a variety of industries.
FLS VISITOUR’s core capability is real-time schedule and route optimisation. Users can agree to appointment proposals based on a customers’ availability, service level agreement (SLA) and cost. FLS completes route calculations and arrival times using driving speeds based on traffic.
FLS VISITOUR features optional dispatching to FLS MOBILE or a company’s existing mobile app. Status updates and GPS are used in combination with a live traffic feed to plot progress. The system can be set to optimise routes automatically according to user-defined rules, or to send the user alerts that routes should be adjusted manually.
Available modules include an online booking portal for customers, automatic appointment reminders for customers and arrival time alerts.
Specifications
Business Size
Small
Deployments
Premise, Cloud
Language Support
English
Platforms
Product Details
Features
REAL TIME TOUR OPTIMIZATION
Immediate optimization of the entire itinerary when changes are made
AUTOMATION
You choose the planning approach from manual to fully automatic
DATA MANAGEMENT
Comprehensive settings for employees, objects, customers and order types
DATA EXCHANGE
Permanent connection to the mobile devices of your field service
DATA PROTECTION
Strict compliance with your company-specific requirements (eg legal regulations, internal co-determination, compliance requirements, etc.)
MULTI CHANNEL COMMUNICATION
Communication with customers via web-based features
Benefits
50% less disposition costs
Significant kilometer savings compared to other planning methods
All employees and orders transparent at a glance
Immediate reaction to changes in tour planning
High accuracy in scheduling through house number-specific planning at street level
Lower rate of missed visits
High punctuality towards your customers
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