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Feedier

Name: Feedier
Rating: 4.5 (2 reviews)

By Feedier

934 Interested

Highlights : About Feedier

Email Feedback Gathering

Social Media Feedback Gathering

Customer Grouping & Segmentation

Reward Program & Management

Real-Time Insights

Widget Feedback Gathering

About Feedier

Feedier is an organized and gamified feedback gathering application for businesses. It can help you increase the number of customer responses you gather without infringing on their times. With this tool, you can even engage with them one-on-one after they finish the survey. Feeider also makes feedback gathering more enjoyable for your customers. Aside from its gamification, it is engaging and interactive and you can enable clients to complete surveys through a variety of channels such as email, social media, and your product app. Additionally, you can even offer your audience the option to post their opinions on a public board instead of silent and private feedback collection.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Cloud

Language Support

English,German,Spanish

Platforms

Product Details

Features

Email Feedback Gathering

Social Media Feedback Gathering

App-Based Feedback Gathering

Customer Grouping & Segmentation

Reward Program & Management

API & Webhooks

Zapier Integration

Widget Feedback Gathering

SMS Feedback Gathering

Feedback Entries Filters

Public Board Option

Real-Time Insights

Slack Integration

Benifits

Increased Response Rates

Customers dislike having to waste their time with feedback gathering tools that do not reward their efforts. That is why companies suffer low response rates from their survey. However, you can easily circumvent that setback with Feedier as the next-generation application allows you to gamify your feedback gathering. As such, you can define your own rewards program that incentivizes your audience’s efforts.

Three-Step Surveys

Most customer satisfaction surveys take 5 minutes or more and involve multiple pages of questions. When you use Feedier, you can reduce the time it takes for your customers to fill up the necessary fields. That is because the application has an organized, three-step process. As such, questions displayed in phase two are based on the responses gathered in phase one. Meanwhile, the third step allows you to segment and group customers according to their satisfaction levels for further engagement.

Gamified Feedback Gathering

Instead of static and boring surveys, you can offer more interactive interfaces with animations and rankings. These let your customers have a more engaging and memorable experience with your feedback gathering tool. Plus, they can enjoy completing your surveys more.

Valuable Insights

Responses you get from feedback gathering tools allow you to understand better what it is your customers want and need out of your service. With these, you can enhance your offerings and tailor them towards meeting customers’ requirements efficiently.

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