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eXsight Omnis

Name: eXsight Omnis
Rating: 4.5 (2 reviews)

By MTS IntegraTRAK

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Highlights : About eXsight Omnis

Call Duration

Call Monitoring

Call Volume

Caller Identification

Inbound Reporting

Outbound Reporting

About eXsight Omnis

eXsight Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management, and analytics.

Specifications

Business Size

Startup

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

CRM

Custom Rate Plans

Discount Management

Metered Billing

Move / Add / Change Options

Procurement Management

Split Billing

Supports WiFi Hotspots

Usage Reporting

Call system integration

Fixed line

Flexible rate tables

VoIP

By-extension reporting

Call collection

Call duration

Call volume

Caller ID

Inbound & outbound call reporting

Talk time tracking

Unattended call management

Who answered log

Procurement management

Asset management

Invoice management

Dispute management and recovery

Wireless expense management

Call accounting

Dashboards & reporting

Policy compliance

Contract management

Vendor management

Budget mangement

Vendor payment services

Managed services

Consulting services

invoice Auditing

Cloud services management

Cloud expense management

Wireless help desk services

Mobility-as-a-Service

Wireless optimization

BYOD management

Communications lifecycle management

Allocation & chargeback

Mobile device management

Benefits

Provides organizations of any size

eXsight Call Accounting provides organizations of any size or industry with a single point of control over their entire unified communications environment.

Gain 360-degrees of actionable visibility

eXsight Call Accounting users can gain 360-degrees of actionable visibility into their UC ecosystem from a single platform.

Gain an accurate inventory of all unified communication assets

Companies can gain an accurate inventory of all unified communication assets, services, and users, and be aware of who is using them and where.

Help centralize contact information

Vendor management features help centralize contact information to track issues, orders, disputes, dependencies, and more, by vendor.

Helps map corporate policies

eXsight Call Accounting helps map corporate policies into the platform's processes and workflows, ensuring compliance for the entire procure to pay lifecycle.

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