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eTollFree Software

Name: eTollFree Software
Rating: 4.5 (2 reviews)

By eTollFree

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Highlights : About eTollFree Software

Lead Management

Contact Management

Call Recording

Call Monitoring

Predictive Dialer

Lead Capture

About eTollFree Software

eTollFree Predictive Dialer is an integrated cloud-based call center solution for businesses of all sizes. It works as both outbound and inbound call center software with interactive voice response built in.The customizable campaign management feature allows businesses to call all phone numbers available for each lead. eTollFree allows agents to view details for calls in a queue. They can then select calls to take from their agent screen. It allows supervisors to monitor the progress of ongoing campaigns and measures key performance indicators for active campaigns or agents.

Specifications

Business Size

Small

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Lead Management

Contact Management

Call Recording

Call Monitoring

Predictive Dialer

Lead Capture

Campaign Management

Blended Call Center

Call Logging

Call Scripting

Escalation Management

Inbound Call Center

Manual Dialer

Outbound Call Center

Call Results

Call Transfer

Callback Scheduling

Campaign Specific Caller ID

FCC Compliance

FTC Compliance

Real-time Chat

Interactive Voice Response

Queue Management

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eTollFree

Features: Call Monitoring Call Recording