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eStreamDesk Helpdesk

Name: eStreamDesk Helpdesk
Rating: 4.5 (2 reviews)

By eStreamDesk

946 Interested

Highlights : About eStreamDesk Helpdesk

Create tickets from multiple e-mail accounts

Knowledge base & self-serve portal

Google Apps integration

Developer friendly API

Workflow with rules-based logic

Track agent activity in realtime

About eStreamDesk Helpdesk

Ticketed support and e-mail management If you are looking for an easy to use yet extremely powerful service to help you manage customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service that helps you to deliver exception customer service while saving time and cutting support costs.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Cloud

Language Support

Chinese,Czech,Danish,Dutch,English,French,German,Italian,Norwegian,Polish,Portuguese,Russian,Spanish

Platforms

Product Details

Features

Custom branding

Add your logo, name and branding

Web based

Work from anywhere

Simple and easy to use

Create tickets from multiple e-mail accounts

Knowledge base & self-serve portal

Facebook integration

Twitter integration

Google Apps integration

Encrypted and secure

Developer friendly API

Workflow with rules-based logic

Helpful analytics

Full audit log

Track agent activity in realtime

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